Intellian, the world’s leading provider of satellite communication antenna systems, announced that it has established a Chinese corporation subsidiary in Shanghai and officially started operations there to better meet local customer demand.
Intellian provides products and technical support to partner companies on every continent of the world through its 10 subsidiaries based in the U.S., U.K., Netherlands, Singapore and other regions. And now it has launched an additional full-scale operating subsidiary in Shanghai, one of the largest shipbuilding markets in the world, in order to keep pace with its growing customer base there.
Shanghai is one of the three major ship-related industrial bases in China and where three of the top 10 shipyards in China – Shanghai WaiGaoQiao, HuDong and JiangNan – are located. It is also a region where the headquarters of a large number of ship management companies, including Cosco, are concentrated, and it boasts the largest container and cargo volume in the world.
Intellian expects its latest subsidiary in Shanghai to use these geographical advantages to enhance customer accessibility and optimize its response system. It is often difficult for satellite communication service providers, dealers and general customers to manage customs issues, but the new office can provide greater convenience to customers by holding secure products at the local logistics warehouse to fulfill urgent requests.
Previously it took about two to three weeks, including customs clearance, for products to be transported to China, but delivery times are now significantly reduced with the new Chinese subsidiary. As soon as orders arrive through the local warehouse, products can be provided immediately, allowing for customers to receive Intellian products even during short docking periods of two to five days.
Intellian is currently providing customer services with local staff and trained technicians based in the city for easier and faster correspondence. In addition, it plans to organize an omnidirectional installation support system by organizing supporting teams and executing quarterly product training programs for partner companies in China.
Eric Sung, CEO of Intellian, said, “China is a core region of the maritime industry and a market with great potential. Intellian expects to provide unique value to the maritime communication service market and to reach more customers by establishing Intellian China.”