Thaicom Public Company Limited has announced the successful migration of its customers from the Thaicom 5 satellite to Thaicom 6 and other satellites. The Company has put in its best effort to resolving the technical anomaly in order to ensure the continuity of services to its customers. The migration and service restoration were completed on 20 February 2020. Meanwhile, the Company completed the deorbiting of Thaicom 5 on 26 February 2020 at 4.52 p.m. (Local Time).
On 17 December 2019, Thaicom 5 experienced a technical issue causing technical limitations to monitoring the status of the satellite. The Company has performed several unsuccessful attempts to recover the satellite’s technical incident ever since the anomaly occurred, resulting in the satellite manufacturer’s opinion to deorbit the Thaicom 5 satellite.
Thaicom 5 provided reliable satellite communication services for 14 years since its launched in May 2006. The Company would like to thank the Ministry of Digital Economy and Society (MDES) and the National Broadcasting and Telecommunications Commission (NBTC) for their prudent decision to support and approve of the relevant process.